ISCC Terms of Payment

The training fee must be paid at the latest 14 days after receipt of the invoice and prior to the training. Certificates of participation (Proof of Participation/ISCC Auditor Attestation) will only be handed out after all open balances have been settled.

Payment Arrangement

• If you prefer payment by bank transfer, please use the banking data indicated in the invoice. Please note that the banking/remittance costs are not to be borne by ISCC i.e. the complete sum due according to the invoice is to be received.

• If you prefer credit card payment (Visa or MasterCard), please download our payment form and send it back to us (filled in and signed) via e-mail invoicing@iscc-system.org, by post or by fax: +49 221 508020 99. Post address:
  ISCC System GmbH
  Hohenzollernring 72
  50672 Cologne
  Germany

Cancellation Policy

Cancellations received 31 days or more prior to the start of the course will not incur any charges. Cancellations received from the 21st day to the 30th day prior to the start of the course will incur a charge of 25% of the course fee. Cancellations received between the 20th and 14th day prior to the start of the course will incur a charge of 50% of the course fee. Cancellations received between the13th and 7th day prior to the course will incur a charge of 75% of the course fee. Cancellations received less than 7 days prior to the start of the course will be charged at 100% of the course fee. In the event of a no-show, the full amount of the course fee will be or will remain due.  

If the deadline for completing the ISCC Auditor Online Test is missed, additional fees will be incurred to cover the necessary administrative efforts.

For your information please see the detailed table of our cancellation fee structure below: